All cancellations must be in writing. If you are unable to attend, a substitution may be made at any time. Registrations cancelled before September 1, 2018 will be refunded in full, less a $100 USD administrative fee. Registrations cancelled between September 1, 2018 and September 15, 2018 will receive a 25% credit towards another FFI conference within a year’s period. No refunds or credits can be issued for cancellations after September 15, 2018. No shows are subject to the full fee.
For non-member registrations that include a one-year membership, only the conference registration portion is subject to a refund.